jilis Privacy Policy – How Your Personal Information Is Handled

1. Information We Collect

When you register for a jilis account, we collect personal information that is necessary to verify your identity and operate your account securely. This includes your full legal name, date of birth, residential address in the Philippines, email address, and a valid contact number. During the account verification process, we may also request a copy of a government-issued identification document such as a Philippine passport, driver's licence, or SSS/UMID card. When you make deposits or withdrawals, we collect transaction details including the payment method used, the amount, and the date and time of the transaction. We also collect technical data automatically when you visit jilis.pro, such as your IP address, browser type, device model, and pages visited, which helps us maintain platform security and improve your experience. All information collected is limited to what is genuinely needed to provide you with a safe, compliant, and functional gaming service.

2. How We Use Your Information

The personal data you provide is used primarily to create and manage your jilis account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming and anti-money laundering obligations. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies. If you have opted in to marketing communications, we may also send you information about promotions and new features available on the platform. Technical data collected automatically is used to detect and prevent fraud, protect account security, and analyse platform performance so we can continue improving the service for Filipino players. We do not use your personal data to make automated decisions that would significantly affect your rights without human review. Your data is never sold, rented, or traded to any third party for their own marketing purposes under any circumstances.

3. Data Sharing and Third Parties

jilis shares your personal data only with trusted third-party service providers who are strictly necessary for the operation of the platform, such as payment processors, identity verification services, and cloud infrastructure providers. All third parties who handle your data on our behalf are bound by data processing agreements that require them to protect your information and use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so, for example in connection with an investigation into fraud or money laundering. We will never share your personal data with other online gaming operators, advertisers, or data brokers. If our business is ever transferred or acquired, your data may form part of the transferred assets, but any new owner would be required to honour the commitments made in this Privacy Policy. We take all reasonable steps to ensure that any third party receiving your data maintains standards of protection equivalent to our own.

4. How We Protect Your Data

We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and jilis.pro is encrypted using TLS (Transport Layer Security), and sensitive account data is stored using strong encryption at rest. Access to personal data within our organisation is restricted to staff members who genuinely need it to perform their role, and all such staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and its members. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected members and the relevant Philippine authorities as required by applicable law. While no online system can guarantee absolute security, we are committed to maintaining the highest practical level of protection for every jilis member's personal information.

5. Data Retention

We retain your personal data for as long as your jilis account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations. Technical logs and usage data are retained for shorter periods and are deleted or anonymised once they are no longer needed for security or operational purposes. If you request the closure of your account, we will stop using your data for marketing purposes immediately, but we will retain the records required by law for the applicable retention period. Once the retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you. You may contact our support team through your account dashboard if you have questions about how long specific categories of your data are held.

6. Your Rights as a Data Subject

As a member based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purpose for which it was collected and there is no legal obligation requiring us to retain it. If you believe your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact the jilis support team through your account dashboard and we will respond within the timeframe required by applicable law. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

7. Cookies and Tracking Technologies

jilis.pro uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for the platform to operate — they enable functions such as keeping you logged in during a session and remembering your preferences. We also use analytical cookies to understand how members navigate the platform, which pages are most visited, and where technical issues may be occurring, so we can make targeted improvements. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain parts of the platform. We do not use third-party advertising cookies or tracking pixels that share your behaviour data with external advertisers. Our cookie practices are reviewed periodically to ensure they remain proportionate and in line with applicable Philippine privacy regulations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will notify members via a notice on the platform or through the contact method registered to your account before the changes take effect. The date at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically so you remain informed about how jilis protects your personal information. Continued use of the platform after the effective date of any updated policy constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is handled, please visit the FAQ page or contact our support team through your account dashboard.